We’re excited to introduce a new way to get help with Maply: Mei, our AI-powered support assistant, now available directly on our website.
Instant answers, anytime
Whether you want to learn how to create a heat map, set up isochrones, or manage your team subscription, Mei is ready to help. Trained on our full knowledge base, she can guide you through Maply’s features, pricing, and common workflows in seconds — with no need to wait for an email reply.
How it works
You’ll find a blue chat icon in the bottom-right corner of maply.com. Just click it, type your question, and get an answer instantly. It’s that simple.
What Mei can help with
Mei can assist with:
- Getting started with Maply
- Feature walkthroughs, including heat maps, isochrones, location layers, and more
- Pricing and plan comparisons
- Account and subscription questions
- Tips and best practices
Support when you need it
Mei is designed to handle the most common questions quickly and conveniently, but our team is always here if you need more in-depth assistance. If Mei can’t find the answer, she’ll guide you to the right support channel so a member of our team can follow up.
Try Mei today
Open the chat on maply.com and say hello.
AnsrNow
Mai is powered by AnsrNow, an AI customer support platform that lets businesses instantly answer customer questions from their knowledge base.
